01865 689 004 hello@tplc.uk

Training, Support & Maintenance Videos

Occasionally things can go wrong with Abbee.  Below are some videos of ‘easy to fix’ issues as well as how to maintain Abbee to ensure she keeps working to a high standard.

Full Remote Training Video

In response to the current pandemic we are also offering remote training as an option.  This video contains background information on TPLC. How the robots are beneficial to cleaning staff and clients and how to use them. This includes deployment, charging, how to get the best of them and routine maintenance. We also cover how to get support and our future developments.

1. INTRODUCTION (0:00) 2. BENEFITS (1:25) 3. HOW TO USE: (15:03) 4. ROUTINE MAINTENANCE (22:10) a) Emptying the dustbox (22:10) b) Cleaning the roller brush (25:31) c) Cleaning the hepa filter (29:23) d) Changing the side brushes (31:59) 5. THE HIVE (33:52) 6. SUPPORT (40:08) 7. TIPS & TRICKS (46:33) 8. FUTURE DEVELOPMENTS (56:08) 

1. Setting Off Abbee

Abbee is incredibly simple to use.  Here we show you how to get her started …

2. Emptying the Dust Box

When you first use Abbee her dust box will need emptying regularly.  This is because she can outperform any standard vacuum previously used.  The need to empty the box so regularly will ease off over time.  Abbee does not use vacuum bags so it’s simply a cause of removing the dust box, emptying the contents and replacing.

3. Cleaning & Maintaining the Roller Brush

To ensure Abbee works at her best it is important to regularly maintain the roller brush.  This will keep her functioning at a high level.  It’s simple to do and here we show you how…

4. Replacing the Side Brushes

Abbees side brushes are built to last.  On the rare occasion they need replacing or changing they can simply be popped off and on.  Just beware there is a left and right brush specific to each side.  Here we explain…

5. Lid Stuck Open?

We’ve had some instances where Abbees lid has become stuck open.  This can be caused when the Abbee is lifted incorrectly using the lid.  Abbee should never be lifted by the lid due due to the weight of the product.  But good news – the fix is simple with just the need for a small Phillips screwdriver and here’s how…

6. Does Your Abbee Seem Scared or Confused…?  

If Abbee is backing away constantly you can easily fix this yourself. This video shows you how.

7. Got an Error Code?  

Very occasionally Abbee can go wrong.  Luckily Abbee can tell you what’s wrong.  In most cases simply turning her on and off can fix the problem.  If not the video explains the most common problems and what to do.

8. How to Fix a Broken Abbee Wheel  

Abbee can occasionally suffer from a wheel overload or malfunction which means she will not move as well as she should. The video shows how to fix it.

9. How to Change an Abbee Battery Pack

This video explains how to safely remove and reinsert a new battery pack into Abbee (the robotic commercial vacuum).

10. Changing Modes

Abbee has several different modes. The default ‘random’ setting is by far the most popular but if you have specific requirements you may wish to change the mode – such as to ‘edge’ mode.

11. Removing Stuck Items

As with any vacuum, Abbee can occasionally pick up larger items, that aren’t meant for her.  These can be easily removed by taking out the roller brush enclosure.

12. Stopping Abbee

There are two ways to stop Abbee from working.  Simply chase her and press the ‘clean’ button or, alternatively, just pick her up.